Return Policy

Return Policy - Pearloze

At Pearloze, we strive to provide our valued customers with high-quality clothing that meets their expectations. We want you to feel confident and satisfied with your purchase. However, please note that we do not accept returns or offer refunds under any circumstances. We kindly ask you to review the following return policy before making a purchase:

No Returns

Due to the nature of our business and to ensure the integrity and hygiene of our products, we do not accept returns. Once an item has been sold, it cannot be returned or exchanged for any reason.

Careful Consideration

We encourage you to make a well-informed decision before placing an order. Take your time to review the product descriptions, size charts, and any other relevant information provided on our website. If you have any questions or need assistance, our customer support team is available to help you make the right choice.

Defective or Damaged Items

In the unlikely event that you receive a defective or damaged item, please contact our customer support team within 48 hours of receiving your order. We will evaluate the issue and, if necessary, provide a suitable resolution, such as a replacement or store credit. We may request supporting documentation, such as photographs, to assess the issue.

Order Accuracy

We strive to ensure that all orders are fulfilled accurately. However, if you receive an incorrect item in your order, please contact our customer support team within 48 hours of delivery. We will work with you to resolve the issue and arrange for the correct item to be sent to you.

Cancellations

Once an order is placed, it cannot be canceled or modified. We encourage you to double-check your order details, including sizes, colors, and shipping information, before completing your purchase.

Size and Fit

Please refer to our size charts and product descriptions to ensure you select the appropriate size for your body measurements. We cannot be held responsible if a chosen size does not fit as desired.

Color Accuracy

While we strive to accurately represent the colors of our products on our website, the actual colors may vary due to individual monitor settings and lighting conditions. We cannot guarantee exact color accuracy.

Non-Refundable

Please note that all purchases made from Pearloze are non-refundable. Once an order is placed and payment is completed, we are unable to provide any refunds, regardless of the circumstances. We kindly ask you to carefully consider your purchase before proceeding with the transaction.

By making a purchase from Pearloze, you acknowledge and agree to abide by our return policy. If you have any questions or concerns regarding our policy, please contact our customer support team before placing your order. We appreciate your understanding and support of our no returns and refund policy.

Note: Pearloze reserves the right to modify or update this policy at any time without prior notice.