Privacy Policy

This Privacy Policy describes how Pearloze (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pearloze.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the Services user, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, please do not use or access any Services.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email.
  • Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping information including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services include Shopify.
  • Our payment processors, collect payment information to process your payment to fulfill your orders and provide you with products or services you have requested.

How We Use Your Personal Information

We use your personal information for various purposes, including:

  • Providing Products and Services: To process your payments, fulfill your orders, and send notifications related to your account and transactions.
  • Marketing and Advertising: To send promotional communications and tailor services and advertising.
  • Security and Fraud Prevention: To detect and address fraudulent or malicious activity.
  • Communicating with you: To provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site and our Services. For specific information about the Cookies that we use, see Shopify's cookie policy. Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, such as:

  • With vendors who perform services on our behalf.
  • With business and marketing partners to provide services and advertise to you.
  • When you consent to our disclosure of certain information.
  • In connection with business transactions or legal obligations.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.

Third-Party Websites and Links

Our Site may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.

Children’s Data

The Services are not intended to be used by children. We do not knowingly collect any personal information about children. If you believe we have collected personal information about a child, please contact us to request deletion.

Security and Retention of Your Information

While we strive to protect your personal information, no security measures are perfect. We recommend that you do not use unsecured channels to communicate sensitive information to us.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, such as:

  • Right to Access / Know.
  • Right to Delete.
  • Right to Correct.
  • Right of Portability.
  • Restriction of Processing.
  • Withdrawal of Consent.

Complaints

If you have complaints about our processing of your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users

Your personal information may be processed outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms for data protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at pearloze@gmail.com.